Enterprise Service Desk Specialist (Mid) job vacancy in LightGrid – Jobs in Virginia

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We got a new job details in LightGrid & they are Hiring Candidates for Enterprise Service Desk Specialist (Mid)

Job Details
Company Name :
LightGrid
Company Location :
Quantico, VA
Job Position :
Enterprise Service Desk Specialist (Mid)
Job Category :
Jobs in Virginia

Job Description :
Job Type

Full-time, Contract

Description

Responsibilities:

Conduct operations in support of the Enterprise Service Desk.
Execute scripts and answer calls.
Troubleshoot, resolve, and/or escalate technical issues.
Open and close tickets.
Correlate events and incidents for management of Information Technology (IT) Services.

Requirements

Education:

High School Diploma or General Equivalency Diploma (GED)

Experience/Skills:

Experience in IT required including at least one (1) year of customer service experience in IT.

Certifications:

Information Assurance Technician (IAT) Level II
Must possess MTA for Windows OS certification

Clearance/Citizenship:

Candidates must submit their social security number in their application for positions that require a clearance.

Secret
Must be a U.S. Citizen

Salary Description

$31,716 – $34,887

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