Career Advisor Full-Time 100% Remote job vacancy in Serco North America – Jobs in Virginia

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Job Details
Company Name :
Serco North America
Company Location :
Herndon, VA 20170
Job Position :
Career Advisor Full-Time 100% Remote
Job Category :
Jobs in Virginia

Job Description :
Position Description:
Military OneSource (MOS) Spouse Education and Career Opportunities (SECO)
Career Advisor

If you love dynamic, high op tempo, challenging projects supporting the unique needs of military spouses-Serco has a fantastic opportunity for you! Bring your expertise and collaborative skills to make an impact in the retention of our military personnel, improve access to quality career opportunities for our military spouses, and enhance satisfaction with military life.

Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries.

Certified career counselors in the MOS Spouse Career Center provide education and career counseling services to all military spouses associated with the following four Spouse Education and Career Opportunities life cycle stages: career exploration; education, training, and licensing; employment readiness; and career connections.

You will be part of a large, geographically dispersed team that works closely with Serco program management team and other Serco teams to deliver quality services to our military/government customer and military spouses.

In this role, you will be responsible for:

Receiving initial calls from Participants, via live hand-off from MOS, during SECO Spouse Career Center office hours
Providing information and referral services to Participants
Scheduling career consultations for in-depth counseling with a SECO Career Coach; and manage incoming live chats from Participants.
Other duties may be assigned
To be successful in this role, you will have:

Required Qualifications:

Must be a United States (US) Citizen.
Must be able to obtain a favorable National Agency Check (NACI) (Desired – Active NACI)
Must have a bachelor’s degree and at least four (4) years of experience in education, career, or employment counseling.
Must be able to obtain other similar credential subject to government approval or the ability to demonstrate certification within six months of hire.
Must be able to travel in order to accomplish mission goals to include evenings and weekends with the ability to use all modes of transportation.
Must be able to access to US Government facilities and systems.
Must have a valid driver’s license, auto insurance and reliable transportation to travel to assigned locations and nearby facilities
Must have the flexibility to work non-standard hours as needed in order to properly serve and assist clients. Work is performed in a normal office environment where there is minimal exposure to unpleasant and/or hazardous working conditions; Job assignments may require working at client site where working conditions may vary.

Must be able to articulates and understand basic evaluation techniques and use of customer feedback to improve overall program effectiveness/impact.
Must be able to demonstrates the ability to manage multiple priorities, illustrates attention to detail, and shows evidence of being conscientious regarding deadlines.
Ability to work in a collaborative environment with remotely located team members.
Must have a strong command of the English language, both in writing and oral presentation.
Must be able Monday-Friday, 7:00 a.m.-10:00 p.m. Eastern Time (ET) and Saturday, 10:00 a.m.-5:00 p.m. ET.

Preferred Qualifications:

Current credential issued by one of the following: the National Association for Workforce Development Professionals (NAWDP)-Certified Workforce Development Professional (CWDP) credential; the National Board for Certified Counselors (NBCC)- National Certified Counselor (NCC) credential; the National Career Development Association (NCDA)-Certified Career Counselor (CCC); other similar credential subject to government approval
Five (5) years of experience working with a military or DoD organization(s), knowledge of military lifestyle through personal and/or professional experience – in depth understanding about the military culture and the command structure.
Military leadership experience is a plus.
Demonstrates the ability to manage multiple priorities, illustrates attention to detail, and shows evidence of being conscientious regarding deadlines.
Ability to work in a collaborative environment with remotely located team members.
A current DoD Secret Level Security Clearance is preferred.

Work Location: REMOTE/Nationwide

Status: Full-Time

If you are interested in supporting and working with our military and military spouses and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

This potential new work is scheduled for the final quarter of 2022, and we would like to speak with you now.

**Serco Inc. is using this posting to identify qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process. **

Our Goal is to maintain a current staffing plan with a minimum of 30 percent of the personnel working on the SECO contract to be current or former military spouses with mobile military life and career experience.

Military Veterans and Spouses encouraged to apply!

Company Overview:

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset – we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit:

If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at
800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected]

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Disclaimer : We are just publishing information regarding new job openings and not legally responsible for any Post. Candidates are requested not to pay any money to anyone posing as

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